For events and entertainment
Software for events and entertainment businesses
Events are sold on feel and delivered on logistics. The website has to make somebody want the night, and everything behind it has to make sure the night actually happens.
How these businesses run
An enquiry is a date, a place and a feeling, and it competes with two or three other suppliers who were asked the same week. Whoever answers properly first is usually the one who gets it.
Between the booking and the event there is a long quiet period full of detail: times, set lists, access, the couple changing their minds, a supplier who needs confirming.
The day itself is unforgiving. Anything that depends on one person having the right information on their phone is a risk, and nothing can be fixed after the fact.
Where it usually goes wrong
- Enquiries arrive without the details needed to answer them, so the first reply is a question
- Availability is checked by ringing somebody, and double bookings have happened
- Deposits are chased manually and some bookings are held on nothing
- The run sheet lives in a document that three people have different versions of
- Tickets are sold through a platform that takes a cut and owns the customer
- After the event, nobody asks for the review while the night is still fresh
What we can build for this
What we can build for this kind of business. The work already delivered is further down the page.
- An enquiry form that asks what a planner would ask and files itself into your system
- Availability and booking with deposits taken at the point of agreement
- Ticketing on your own site, with payouts, transfers and wallet passes
- Scanning on the door, handed to somebody who is not you
- Artist, act and supplier profiles with video, editable by your own team
- Automatic client communication in the quiet period, so nobody is chasing you
- Run sheets and event detail in one place, readable on a phone at a venue
- Post event review collection, sent while the night is still fresh
- A page for every area you cover, so search finds you where you actually work
How a project would work
The public side and the operational side get built as one thing. An events site that wins the enquiry and then hands it to a spreadsheet has moved the bottleneck rather than removed it.
We hand over the keys. Acts change, venues change and packages change, so a site the business cannot edit is out of date within a month.
Work we have delivered in this market
See it working
A short film of one of our own demonstrations, recorded from the running software. Every company in it is invented, and the link opens the real thing.
Juniper Events · Weddings and events entertainment
An extra hour asked for, priced, accepted, and only then added to the plan, with the brief reissued and acknowledged before the day counts as handed over.
Things we have already built
Live in software we have delivered, and relevant to this kind of business. Part of the 123 things we have built.
Multi-step booking with email and planner sync
Every enquiry is captured, confirmed by email, and dropped straight into the booking system, so no lead slips through the cracks.
Artist profile pages with video and social media
Prospective clients explore each performer in detail on the site, see real video and real reviews, and enquire with confidence. Instead of asking for a showreel by email.
Sell tickets and get paid, on any plan
Your event pays for itself instead of costing you, so putting people together stops being a favour and starts being a business line.
Scan tickets on the door, and hand the scanner to someone else
Nobody queues at your door, and you are not stuck on it. You are inside meeting the people you invited.
The ticket lives in Apple or Google Wallet
More of the people who said yes actually turn up, because the ticket is already in their phone.
Pass your ticket to someone else
A cancellation becomes a different guest instead of an empty chair.
See what the event actually did
You find out which events are worth repeating, so the second one is better than the first instead of another guess.
The event lands in the calendar you actually check
You turn up, because the thing you committed to is in the calendar you actually run your week from.
A page for every area you actually cover
You show up for the places you actually work, and the visitor lands on a page about their town rather than a list of thirty.
Automated review and testimonial collection
Social proof builds steadily from happy clients without the owner personally asking each one.
Self-serve content studio
The owner keeps the site current on their own schedule, with no developer needed for everyday changes.
What that usually means building
Tell us how your business actually runs
We build around the way the work already happens rather than fitting a business to software that was written for somebody else. Describe the part that costs you the most time and we will tell you what we would build and roughly what it would cost.