Legal
Terms of use
Last updated: 27 July 2026
Who we are
This website is operated by Ownly Digital Limited (“Ownly”, “we”, “us”, “our”), a software company building custom software, apps and websites for UK businesses. We are registered in England and Wales under company number 17266711, our registered office is Unit 6 Balfour Court, Leyland, PR25 2TF, and we work from Preston, Lancashire. Any contract you enter into with us is with Ownly Digital Limited. You can reach us at team@ownlydigital.co.uk.
What these terms cover
These terms govern your use of www.ownlydigital.co.uk. They are not the contract for work we do for clients: paid engagements are governed by a separate written agreement, and where that agreement and these terms disagree, that agreement wins.
Using this site
You may read this site and share links to it. You may not copy or republish substantial parts of it as your own, scrape it at a rate that degrades it for other people, attempt to break or bypass its security, or use it to send anything unlawful.
Enquiries are not a contract
Submitting the project form, receiving an estimate, or talking to us does not create a contract or oblige either of us to go ahead. Work begins when we have both agreed a written scope and price. Any figure given before then is an estimate based on what we know at the time, not a quote.
How our software engagements work
This is the part worth reading before you engage us, because it differs from how some agencies work and it is the term most likely to matter later.
There are two numbers, and they are two different kinds of thing. A one-off build fee pays for designing and building the software. A monthly retainer pays for hosting it, maintaining it, keeping it secure and updated, and having someone to call when something looks wrong. The retainer also covers the running costs of the services it depends on, so you get one predictable bill rather than a stack of subscriptions and surprise usage charges.
The build fee buys the software. Ownership of the deliverables passes to you once the build has been paid for in full. In normal running we keep hold of it and operate it for you, because that is what the retainer is for and because a repository of source code is not much use to most people. Owning it and having to look after it are not the same thing. You can ask for a copy at any time and we will provide it. Third-party frameworks, APIs and platforms stay subject to their own licences, as they would with anyone.
The retainer is not ownership, and ownership is not the retainer. Owning the software does not include hosting, deployment, monitoring, security patching or updates: those are what the monthly fee is for, and they run for as long as it is paid. If a retainer ends, you do not lose what you paid to build. We will give you a complete export of your source files, content and assets within 14 days, along with what you reasonably need to host it elsewhere, and we will keep it live for 30 days so there is time to move it.
Your data is yours. Content and business data you put into software we run for you remains yours, and you can ask us to export it in a common, usable format at any time, including when you leave. We will not hold your data hostage.
Our content
The text, design, code and images on this site belong to us or to whoever licensed them to us. Client names and work shown on this site are used with permission and remain the property of those clients.
Accuracy
We keep this site accurate and current, but we do not promise it is free of errors or always up to date. Nothing here is professional, legal or financial advice, and you should not treat any timescale, price or capability described here as a commitment until it is in a written agreement.
Links to other sites
Where we link to another organisation, we do not control that site and are not responsible for its content, its terms or how it handles your data.
Availability
We aim to keep this site available, but we may change, suspend or withdraw any part of it without notice. Uptime commitments for software we run for clients, where they apply, live in that client’s agreement rather than here.
Liability
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.
Subject to that, we are not liable for any business loss arising from your use of this site, including lost profit, lost revenue, lost business, lost data or wasted expenditure, whether or not we were told it might happen. Liability in connection with paid work is dealt with in the agreement for that work.
Privacy
How we handle personal data is set out in our privacy policy.
Changes
We may update these terms. The “Last updated” date at the top changes when we do, and the version published here is the one that applies.
Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.