Terms of use

Last updated: 27 July 2026

Who we are

This website is operated by Ownly (“we”, “us”, “our”), a software company based in Preston, Lancashire, building custom software, apps and websites for UK businesses. You can reach us at team@ownlydigital.co.uk.

What these terms cover

These terms govern your use of www.ownlydigital.co.uk. They are not the contract for work we do for clients: paid engagements are governed by a separate written agreement, and where that agreement and these terms disagree, that agreement wins.

Using this site

You may read this site and share links to it. You may not copy or republish substantial parts of it as your own, scrape it at a rate that degrades it for other people, attempt to break or bypass its security, or use it to send anything unlawful.

Enquiries are not a contract

Submitting the project form, receiving an estimate, or talking to us does not create a contract or oblige either of us to go ahead. Work begins when we have both agreed a written scope and price. Any figure given before then is an estimate based on what we know at the time, not a quote.

How our software engagements work

This is the part worth reading before you engage us, because it differs from how some agencies work and it is the term most likely to matter later.

We build managed custom software: we design and build it, then host, maintain and keep improving it for a monthly fee. That fee also covers the running costs, because the software runs on our infrastructure and our accounts with the services it depends on. You get one predictable bill rather than a stack of separate subscriptions and surprise usage charges.

Because of that, we retain ownership of the software and its intellectual property, and the arrangement continues for as long as the monthly fee is paid. If it stops, the software stops: you do not keep a copy and it is not transferred to you. This is closer to how you use any other software product than to commissioning a one-off build, and it is why the software stays maintained and keeps improving instead of ageing the moment it is delivered.

Your data is yours. Content and business data you put into software we run for you remains yours, and you can ask us to export it in a common, usable format at any time, including when you leave. We will not hold your data hostage. If you want a different arrangement, such as owning the code outright, say so before we start and we will price it as a different piece of work.

Our content

The text, design, code and images on this site belong to us or to whoever licensed them to us. Client names and work shown on this site are used with permission and remain the property of those clients.

Accuracy

We keep this site accurate and current, but we do not promise it is free of errors or always up to date. Nothing here is professional, legal or financial advice, and you should not treat any timescale, price or capability described here as a commitment until it is in a written agreement.

Links to other sites

Where we link to another organisation, we do not control that site and are not responsible for its content, its terms or how it handles your data.

Availability

We aim to keep this site available, but we may change, suspend or withdraw any part of it without notice. Uptime commitments for software we run for clients, where they apply, live in that client’s agreement rather than here.

Liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.

Subject to that, we are not liable for any business loss arising from your use of this site, including lost profit, lost revenue, lost business, lost data or wasted expenditure, whether or not we were told it might happen. Liability in connection with paid work is dealt with in the agreement for that work.

Privacy

How we handle personal data is set out in our privacy policy.

Changes

We may update these terms. The “Last updated” date at the top changes when we do, and the version published here is the one that applies.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.